These General Terms and Conditions of Sale (hereinafter the “GTC”) govern the sale of admission tickets, athlete registrations, add-ons, additional services, and, more generally, any order related to the 2026 SW SERIES events organized or co-organized by SilentWorker.
The SW SERIES 2026 circuit is a series of international sporting events held in various European countries, including France, Ireland, Switzerland, and Spain, and potentially in other countries around the world, with possible support from partners, clubs, federations, venues, local producers, or local technical service providers, depending on the specific event. The concept of the circuit and its international scope are described in the brand presentation provided for the project.
The main organizer of the tour is:
SilentWorker
SAS with a share capital of €3,000
Headquarters: BUILDINGS 7A AND 8 – 200 Chemin du Rieu Coulon, 34430 Saint-Jean-de-Vedas
Montpellier Trade and Companies Register: 918 566 498
Intra-Community VAT: FR25918566498
Email: [email protected]
For certain stages, SilentWorker may entrust all or part of the local organization of the event to a local partner identified on the event page, the ticket, the ticketing platform, or the competition rules applicable to the stage in question. In such cases, details regarding this local partner will be provided on the relevant event page.
These Terms and Conditions apply to anyone purchasing a ticket, registering for a competition, purchasing an add-on or ancillary service, or placing any order related to a circuit event, regardless of the sales channel used.
1. Acceptance of the Terms and Conditions
Any order implies full, complete, and unconditional acceptance of these Terms and Conditions, as well as, where applicable:
of the competition rules for the relevant stage;
the rules and regulations of the venue hosting the event;
the applicable safety guidelines;
SilentWorker's Privacy Policy;
and, where applicable, the terms and conditions of the ticketing or payment service provider used.
The buyer acknowledges having read these Terms and Conditions of Sale prior to confirming their order and having the legal capacity to enter into a contract. If the buyer is a minor, the order must be placed by their legal representative or with their express consent, subject to the specific rules applicable to minors.
SilentWorker reserves the right to modify these Terms and Conditions at any time. The applicable version is the one in effect on the date of the order.
2. Scope
These Terms and Conditions apply in particular to:
the sale of tickets to spectators;
for athlete registration;
VIP passes, premium experiences, and partner or media access when sold to the public;
any additional options: cancellation insurance, seating, priority access, merchandise package, food and beverage, lodging, shuttle service, digital content, or any other option listed on the sales page;
sales generated from events organized in France or another European country by SilentWorker or in collaboration with a local partner.
Certain parts of the tour may be subject to specific local requirements, including those related to safety, site access, minimum age, sports permits, licenses, medical certificates, insurance, anti-doping rules, or local federal regulations. These requirements, where applicable, supplement these Terms and Conditions.
3. Event Identification
Each event has a detailed description available on the official SilentWorker website, the ticketing platform, or the dedicated page, which includes the following information:
the name of the stage;
the country, the city, and the location;
the date(s);
times are for reference only;
the nature of the access being sold;
the applicable rate;
any special conditions.
The schedules, programs, categories, formats, guests, activities, partners, and content listed are provided for informational purposes only and are subject to change due to organizational, safety, technical, athletic, medical, logistical, or administrative reasons, or due to force majeure.
4. Products and Services Offered
The following items may be offered for sale depending on the event:
single-day or multi-day tickets for spectators;
athlete registrations;
premium, VIP, or partner passes;
additional options or services;
merchandise related to the event.
Each ticket or registration is valid only for the event, date, category, and terms specified at the time of purchase.
5. Price
Prices are listed on the sales page in the currency specified for the event in question.
Unless otherwise stated:
Prices are listed inclusive of all taxes where required by applicable regulations;
Service, management, transaction, shipping, or platform fees may be added to the listed price and are specified before confirmation;
Any bank fees, currency conversion fees, customs duties, local taxes, travel expenses, accommodation costs, meal expenses, insurance costs, visa fees, or any other personal expenses remain the sole responsibility of the buyer.
For events held outside France, tax laws or certain local taxes may vary depending on the host country or the local partner.
SilentWorker reserves the right to change its prices at any time. The price charged is the price displayed at the time the order is finalized.
6. Order
Orders are placed online via the SilentWorker website, a partner platform, or any other authorized official channel.
The buyer is required to verify the following before making payment:
the exact nature of the product ordered;
the date and location of the event;
the ticket or registration category;
the number of selected titles;
the identity and contact information provided;
any applicable special conditions.
Any order confirmed with an obligation to pay is final and binding, subject to the cases expressly provided for in these Terms and Conditions.
SilentWorker reserves the right to refuse, suspend, or cancel any order in the event of:
suspicion of fraud;
failure to comply with these Terms and Conditions;
previous unresolved dispute;
the use of robots, scripts, or automated processes;
purchases in abnormal quantities or in violation of the imposed limits;
failure to meet the eligibility requirements for athlete registration.
7. Limit on the number of tickets or registrations
For certain events, SilentWorker may limit the maximum number of tickets, registrations, or passes that can be purchased by a single person, household, credit card, IP address, email address, or payer.
Any attempt to circumvent this restriction may result in the total or partial cancellation of the order, without compensation.
8. Payment
Orders are payable immediately using the payment methods offered during the checkout process.
The payment will be processed in accordance with the terms and conditions of the payment provider used. The order is considered accepted only after payment has been confirmed.
Online payments are processed through a secure environment by the authorized technical service provider(s). SilentWorker does not have access to full banking information.
In the event of a failed payment, declined authorization, bank stop, or suspected fraud, SilentWorker may suspend or cancel the order.
9. Order Confirmation and Delivery of Securities
Once the payment has been processed, the buyer will receive a confirmation email at the address provided during checkout.
Access passes may be issued in the following formats:
a named or unnamed e-ticket;
QR code;
mobile ticket;
bracelet;
or any other form of identification provided for the event.
SilentWorker reserves the right to delay the distribution of tickets or QR codes until closer to the event date, particularly for security, anti-fraud, organizational, or customization purposes.
The buyer should check to make sure they have received the confirmation email, including their spam folder.
10. Personal nature of the ticket or registration
Depending on the event, tickets or registration may be:
registered;
partially registered;
or non-nominative.
When an athlete’s registration or ticket is non-transferable, access is granted only to the designated individual, subject to any official name-change procedures or authorized resales permitted by SilentWorker.
For athlete registrations, the purchaser remains responsible for the accuracy of the information provided: name, category, weight, license, federation, medical certificate, nationality, contact information, and any required supporting documents.
11. Specific Terms and Conditions for Athlete Registration
An athlete's registration may be submitted, depending on the stage:
based on athletic selection criteria;
to minimum performance standards;
a federal license;
a medical certificate;
with insurance;
in compliance with anti-doping rules;
by weight or age category;
due to mandatory administrative deadlines.
Registration is not final until the application has been fully approved by the organization and full payment has been received.
SilentWorker or its local partner may reject a registration that is incomplete, incorrect, does not comply with the sporting regulations, or is incompatible with the safety, federation, or insurance rules applicable to the relevant stage.
The athlete acknowledges that their participation may be subject to separate competition rules, which are published for each event.
12. No right of withdrawal
In accordance with the legal provisions applicable to recreational services provided on a specific date or at specific intervals, tickets, admission passes, and event registrations are not subject to the statutory right of withdrawal, unless otherwise required by applicable local law.
Consequently, unless otherwise expressly provided for in these Terms and Conditions or in a special offer mentioned at the time of purchase, all orders are final and non-refundable.
13. Cancellation, postponement, modification
13.1 Cancellation or postponement of the event
The event may be canceled, suspended, postponed, or relocated, in whole or in part, particularly in the event of:
force majeure;
administrative decision;
security issue;
website downtime;
health restriction;
strike;
major technical incident;
failure of a key partner;
unable to accommodate visitors;
or any other circumstance beyond SilentWorker’s reasonable control.
In the event of a postponement, the ticket may remain valid for the new date in accordance with the terms and conditions provided by the organizer.
In the event of a complete cancellation of the event, any refund will, unless otherwise specified, cover the face value of the ticket or registration fee paid to SilentWorker, excluding non-refundable ancillary costs, to the extent permitted by applicable law.
13.2 Changes to the Program
The sports, arts, or performing arts program, guests, athletes, schedules, brackets, categories, entertainment, stage design, venues, and ancillary services may be modified without automatically entitling attendees to a refund, provided that the main event goes ahead as planned.
The purchase of a ticket or registration is for the event as a whole and does not guarantee the presence of any specific athlete, speaker, sponsor, artist, streamer, announcer, or content.
13.3 Interruption During an Event
If the event is interrupted after it has begun, no full refund will be issued, unless SilentWorker decides otherwise or there is a specific legal obligation to do so. A partial refund may be considered on a case-by-case basis, depending on the nature of the interruption and applicable local regulations.
14. Withdrawal by the participant / inability to attend the event
Unless otherwise stated on the product page:
No refunds will be issued in the event of personal circumstances preventing attendance;
No refunds will be issued in the event of late arrival, absence, visa denial, transportation issues, transportation strikes, flight cancellations, illness, injury, booking errors, errors regarding the date or location, or any other personal circumstances beyond the organization’s control.
For athlete registrations, SilentWorker may set a cancellation deadline with or without a partial refund. If applicable, this deadline is specified on the event page or in the relevant competition rules.
15. Resale and Transfer
Any resale, transfer, exchange, or assignment of a ticket or registration outside of the channels expressly authorized by SilentWorker is prohibited.
If an official resale platform or an official name-change mechanism is established, only that channel will be considered valid.
Any ticket obtained illegally, fraudulently, through an unauthorized website, a fake link, or identity theft, or for speculative purposes, may be invalidated without a refund.
SilentWorker reminds you that the unauthorized resale of admission tickets without the organizer’s permission may be subject to criminal penalties under French law.
16. Access to the event
Admission to the event is subject to the presentation of a valid ticket in the required format, as well as, if applicable:
a valid official identification document;
proof of age;
proof of enrollment;
a sports license;
a medical certificate;
proof of insurance;
any document required by the stage regulations or local regulations.
Admission may be denied in the following cases:
an invalid, illegible, previously used, or counterfeit ticket;
mismatch in identity for tickets or name-based registrations;
failure to comply with the rules and regulations;
failure to follow safety instructions;
aggressive, dangerous, disrespectful, or discriminatory behavior, or behavior that is clearly incompatible with the smooth running of the event;
obviously intoxicated or under the influence of drugs;
refusal to undergo a security check.
No refund will be issued if access is denied for any of these reasons.
17. Safety and Prohibited Items
For security reasons, members of the public and participants may be subject to a visual inspection of their bags, a security pat-down, or any other screening measure authorized by the applicable regulations in the host country of the event.
These inspections are conducted by authorized personnel in accordance with applicable laws.
Bringing prohibited items onto the premises may result in denial of entry or removal, with no refund. The following items, in particular, are prohibited unless expressly authorized:
weapons;
hazardous objects;
alcoholic beverages;
illicit substances;
fireworks;
blunt or sharp objects;
unauthorized containers;
drones;
unauthorized professional recording equipment (see the venue's rules and regulations);
Unauthorized banners, signs, or messages of a hateful, discriminatory, political, religious, or promotional nature.
The exact list may vary depending on the location, the host country, and the local partner’s requirements.
18. Minors
Access for minors may be regulated differently depending on the country, location, or time of the event.
Unless otherwise specified for a particular stage:
Minors remain under the full responsibility of their legal guardian or the accompanying adult;
SilentWorker may require parental consent, proof of identity, or constant supervision by an adult;
Certain competitions or areas may be off-limits to certain age groups.
For minor athletes, registration is valid only with the express consent of their legal guardian and subject to applicable federal regulations.
19. Personal Information
SilentWorker processes the personal data necessary for managing orders, registrations, access control, customer service, business relationships, event security, and compliance with its legal obligations. SilentWorker’s privacy policy outlines how to exercise your rights to access, correct, modify, and delete your data via [email protected]
.
Data may be shared, to the extent strictly necessary, with partners and subcontractors involved in:
the ticket office;
payment;
access control;
the sports organization;
logistics;
safety;
insurance;
communication;
or the local organizers of the relevant stage.
When the event takes place outside of France, certain data may be shared with partners located in the host country, provided that applicable legal requirements are met.
All data subjects have the rights provided for under applicable data protection regulations.
20. Right of publicity
By participating in or attending an event on the circuit, each participant, spectator, speaker, or accompanying person acknowledges that photographs, videos, audio recordings, and live or recorded broadcasts may be made during the event.
Unless there is a legitimate objection based on a serious ground that is legally admissible, the participant authorizes SilentWorker and its authorized partners to use his or her image, voice, and likeness, captured during the event, for the purposes of communication, promotion, archiving, and editorial or commercial distribution of the circuit, in any medium and worldwide, for the duration of the legal protection of the relevant rights.
For minors, this authorization is provided by their legal guardian at the time of purchase or registration, subject to any additional terms and conditions that may be required by the organizer.
21. Intellectual Property
All elements related to the SW SERIES 2026 circuit, including names, logos, visuals, stage identities, graphic guidelines, content, videos, photographs, trophies, merchandise, stage decorations, and promotional materials, are protected by intellectual property rights and remain the exclusive property of SilentWorker or their respective owners.
Any unauthorized reproduction, distribution, commercialization, or use is prohibited.
22. Liability
SilentWorker is subject to a general obligation of means with respect to the organization of the event.
The Company shall not be held liable for any damages resulting from:
due to the actions of a third party;
in the event of force majeure;
an administrative decision;
misconduct on the part of a participant or spectator;
failure to follow safety instructions;
loss, theft, or damage to personal belongings;
due to a transportation delay;
due to an access issue beyond its control;
or due to external circumstances that make it impossible to hold the event as planned.
Each participant is responsible for their own behavior, physical condition, equipment, personal belongings, and—in the case of athletes—their fitness to compete.
For events organized in collaboration with local partners, SilentWorker’s liability may be assessed based on the actual division of roles among the contracting parties and service providers involved in each stage.
23. Customer Service
For any inquiries regarding an order, a ticket, a registration, or an event, the purchaser may contact SilentWorker using the contact information provided on its website:
- [email protected]
SilentWorker may request any relevant information needed to identify the order or registration.
24. Mediation and Complaints
Any complaints should first be submitted to SilentWorker in writing at the contact email address listed above.
If an amicable agreement cannot be reached, the consumer may seek assistance from a competent consumer mediation body, in accordance with the provisions of applicable law.
25. Governing Law and Jurisdiction
These Terms and Conditions are governed by French law, subject to:
the mandatory public policy provisions of the country where the consumer habitually resides, where such provisions are more favorable to the consumer;
and any mandatory rules applicable in the host country of the event where their application is required.
In the event of a dispute, the parties shall first seek an amicable resolution.
In the absence of an amicable settlement, the competent courts shall be determined in accordance with applicable legal provisions, particularly those governing consumer law and international jurisdiction.
26. Partial invalidity
If one or more provisions of these Terms and Conditions are found to be invalid, unenforceable, or inapplicable, the remaining provisions shall remain in full force and effect.
27. French version
The French version of these Terms and Conditions shall prevail. Any translations are provided for informational purposes only. In the event of any conflict, the French version shall prevail, unless otherwise required by mandatory local law.
The SW SERIES 2026 circuit is a series of international sporting events held in various European countries, including France, Ireland, Switzerland, and Spain, and potentially in other countries around the world, with possible support from partners, clubs, federations, venues, local producers, or local technical service providers, depending on the specific event. The concept of the circuit and its international scope are described in the brand presentation provided for the project.
The main organizer of the tour is:
SilentWorker
SAS with a share capital of €3,000
Headquarters: BUILDINGS 7A AND 8 – 200 Chemin du Rieu Coulon, 34430 Saint-Jean-de-Vedas
Montpellier Trade and Companies Register: 918 566 498
Intra-Community VAT: FR25918566498
Email: [email protected]
For certain stages, SilentWorker may entrust all or part of the local organization of the event to a local partner identified on the event page, the ticket, the ticketing platform, or the competition rules applicable to the stage in question. In such cases, details regarding this local partner will be provided on the relevant event page.
These Terms and Conditions apply to anyone purchasing a ticket, registering for a competition, purchasing an add-on or ancillary service, or placing any order related to a circuit event, regardless of the sales channel used.
1. Acceptance of the Terms and Conditions
Any order implies full, complete, and unconditional acceptance of these Terms and Conditions, as well as, where applicable:
of the competition rules for the relevant stage;
the rules and regulations of the venue hosting the event;
the applicable safety guidelines;
SilentWorker's Privacy Policy;
and, where applicable, the terms and conditions of the ticketing or payment service provider used.
The buyer acknowledges having read these Terms and Conditions of Sale prior to confirming their order and having the legal capacity to enter into a contract. If the buyer is a minor, the order must be placed by their legal representative or with their express consent, subject to the specific rules applicable to minors.
SilentWorker reserves the right to modify these Terms and Conditions at any time. The applicable version is the one in effect on the date of the order.
2. Scope
These Terms and Conditions apply in particular to:
the sale of tickets to spectators;
for athlete registration;
VIP passes, premium experiences, and partner or media access when sold to the public;
any additional options: cancellation insurance, seating, priority access, merchandise package, food and beverage, lodging, shuttle service, digital content, or any other option listed on the sales page;
sales generated from events organized in France or another European country by SilentWorker or in collaboration with a local partner.
Certain parts of the tour may be subject to specific local requirements, including those related to safety, site access, minimum age, sports permits, licenses, medical certificates, insurance, anti-doping rules, or local federal regulations. These requirements, where applicable, supplement these Terms and Conditions.
3. Event Identification
Each event has a detailed description available on the official SilentWorker website, the ticketing platform, or the dedicated page, which includes the following information:
the name of the stage;
the country, the city, and the location;
the date(s);
times are for reference only;
the nature of the access being sold;
the applicable rate;
any special conditions.
The schedules, programs, categories, formats, guests, activities, partners, and content listed are provided for informational purposes only and are subject to change due to organizational, safety, technical, athletic, medical, logistical, or administrative reasons, or due to force majeure.
4. Products and Services Offered
The following items may be offered for sale depending on the event:
single-day or multi-day tickets for spectators;
athlete registrations;
premium, VIP, or partner passes;
additional options or services;
merchandise related to the event.
Each ticket or registration is valid only for the event, date, category, and terms specified at the time of purchase.
5. Price
Prices are listed on the sales page in the currency specified for the event in question.
Unless otherwise stated:
Prices are listed inclusive of all taxes where required by applicable regulations;
Service, management, transaction, shipping, or platform fees may be added to the listed price and are specified before confirmation;
Any bank fees, currency conversion fees, customs duties, local taxes, travel expenses, accommodation costs, meal expenses, insurance costs, visa fees, or any other personal expenses remain the sole responsibility of the buyer.
For events held outside France, tax laws or certain local taxes may vary depending on the host country or the local partner.
SilentWorker reserves the right to change its prices at any time. The price charged is the price displayed at the time the order is finalized.
6. Order
Orders are placed online via the SilentWorker website, a partner platform, or any other authorized official channel.
The buyer is required to verify the following before making payment:
the exact nature of the product ordered;
the date and location of the event;
the ticket or registration category;
the number of selected titles;
the identity and contact information provided;
any applicable special conditions.
Any order confirmed with an obligation to pay is final and binding, subject to the cases expressly provided for in these Terms and Conditions.
SilentWorker reserves the right to refuse, suspend, or cancel any order in the event of:
suspicion of fraud;
failure to comply with these Terms and Conditions;
previous unresolved dispute;
the use of robots, scripts, or automated processes;
purchases in abnormal quantities or in violation of the imposed limits;
failure to meet the eligibility requirements for athlete registration.
7. Limit on the number of tickets or registrations
For certain events, SilentWorker may limit the maximum number of tickets, registrations, or passes that can be purchased by a single person, household, credit card, IP address, email address, or payer.
Any attempt to circumvent this restriction may result in the total or partial cancellation of the order, without compensation.
8. Payment
Orders are payable immediately using the payment methods offered during the checkout process.
The payment will be processed in accordance with the terms and conditions of the payment provider used. The order is considered accepted only after payment has been confirmed.
Online payments are processed through a secure environment by the authorized technical service provider(s). SilentWorker does not have access to full banking information.
In the event of a failed payment, declined authorization, bank stop, or suspected fraud, SilentWorker may suspend or cancel the order.
9. Order Confirmation and Delivery of Securities
Once the payment has been processed, the buyer will receive a confirmation email at the address provided during checkout.
Access passes may be issued in the following formats:
a named or unnamed e-ticket;
QR code;
mobile ticket;
bracelet;
or any other form of identification provided for the event.
SilentWorker reserves the right to delay the distribution of tickets or QR codes until closer to the event date, particularly for security, anti-fraud, organizational, or customization purposes.
The buyer should check to make sure they have received the confirmation email, including their spam folder.
10. Personal nature of the ticket or registration
Depending on the event, tickets or registration may be:
registered;
partially registered;
or non-nominative.
When an athlete’s registration or ticket is non-transferable, access is granted only to the designated individual, subject to any official name-change procedures or authorized resales permitted by SilentWorker.
For athlete registrations, the purchaser remains responsible for the accuracy of the information provided: name, category, weight, license, federation, medical certificate, nationality, contact information, and any required supporting documents.
11. Specific Terms and Conditions for Athlete Registration
An athlete's registration may be submitted, depending on the stage:
based on athletic selection criteria;
to minimum performance standards;
a federal license;
a medical certificate;
with insurance;
in compliance with anti-doping rules;
by weight or age category;
due to mandatory administrative deadlines.
Registration is not final until the application has been fully approved by the organization and full payment has been received.
SilentWorker or its local partner may reject a registration that is incomplete, incorrect, does not comply with the sporting regulations, or is incompatible with the safety, federation, or insurance rules applicable to the relevant stage.
The athlete acknowledges that their participation may be subject to separate competition rules, which are published for each event.
12. No right of withdrawal
In accordance with the legal provisions applicable to recreational services provided on a specific date or at specific intervals, tickets, admission passes, and event registrations are not subject to the statutory right of withdrawal, unless otherwise required by applicable local law.
Consequently, unless otherwise expressly provided for in these Terms and Conditions or in a special offer mentioned at the time of purchase, all orders are final and non-refundable.
13. Cancellation, postponement, modification
13.1 Cancellation or postponement of the event
The event may be canceled, suspended, postponed, or relocated, in whole or in part, particularly in the event of:
force majeure;
administrative decision;
security issue;
website downtime;
health restriction;
strike;
major technical incident;
failure of a key partner;
unable to accommodate visitors;
or any other circumstance beyond SilentWorker’s reasonable control.
In the event of a postponement, the ticket may remain valid for the new date in accordance with the terms and conditions provided by the organizer.
In the event of a complete cancellation of the event, any refund will, unless otherwise specified, cover the face value of the ticket or registration fee paid to SilentWorker, excluding non-refundable ancillary costs, to the extent permitted by applicable law.
13.2 Changes to the Program
The sports, arts, or performing arts program, guests, athletes, schedules, brackets, categories, entertainment, stage design, venues, and ancillary services may be modified without automatically entitling attendees to a refund, provided that the main event goes ahead as planned.
The purchase of a ticket or registration is for the event as a whole and does not guarantee the presence of any specific athlete, speaker, sponsor, artist, streamer, announcer, or content.
13.3 Interruption During an Event
If the event is interrupted after it has begun, no full refund will be issued, unless SilentWorker decides otherwise or there is a specific legal obligation to do so. A partial refund may be considered on a case-by-case basis, depending on the nature of the interruption and applicable local regulations.
14. Withdrawal by the participant / inability to attend the event
Unless otherwise stated on the product page:
No refunds will be issued in the event of personal circumstances preventing attendance;
No refunds will be issued in the event of late arrival, absence, visa denial, transportation issues, transportation strikes, flight cancellations, illness, injury, booking errors, errors regarding the date or location, or any other personal circumstances beyond the organization’s control.
For athlete registrations, SilentWorker may set a cancellation deadline with or without a partial refund. If applicable, this deadline is specified on the event page or in the relevant competition rules.
15. Resale and Transfer
Any resale, transfer, exchange, or assignment of a ticket or registration outside of the channels expressly authorized by SilentWorker is prohibited.
If an official resale platform or an official name-change mechanism is established, only that channel will be considered valid.
Any ticket obtained illegally, fraudulently, through an unauthorized website, a fake link, or identity theft, or for speculative purposes, may be invalidated without a refund.
SilentWorker reminds you that the unauthorized resale of admission tickets without the organizer’s permission may be subject to criminal penalties under French law.
16. Access to the event
Admission to the event is subject to the presentation of a valid ticket in the required format, as well as, if applicable:
a valid official identification document;
proof of age;
proof of enrollment;
a sports license;
a medical certificate;
proof of insurance;
any document required by the stage regulations or local regulations.
Admission may be denied in the following cases:
an invalid, illegible, previously used, or counterfeit ticket;
mismatch in identity for tickets or name-based registrations;
failure to comply with the rules and regulations;
failure to follow safety instructions;
aggressive, dangerous, disrespectful, or discriminatory behavior, or behavior that is clearly incompatible with the smooth running of the event;
obviously intoxicated or under the influence of drugs;
refusal to undergo a security check.
No refund will be issued if access is denied for any of these reasons.
17. Safety and Prohibited Items
For security reasons, members of the public and participants may be subject to a visual inspection of their bags, a security pat-down, or any other screening measure authorized by the applicable regulations in the host country of the event.
These inspections are conducted by authorized personnel in accordance with applicable laws.
Bringing prohibited items onto the premises may result in denial of entry or removal, with no refund. The following items, in particular, are prohibited unless expressly authorized:
weapons;
hazardous objects;
alcoholic beverages;
illicit substances;
fireworks;
blunt or sharp objects;
unauthorized containers;
drones;
unauthorized professional recording equipment (see the venue's rules and regulations);
Unauthorized banners, signs, or messages of a hateful, discriminatory, political, religious, or promotional nature.
The exact list may vary depending on the location, the host country, and the local partner’s requirements.
18. Minors
Access for minors may be regulated differently depending on the country, location, or time of the event.
Unless otherwise specified for a particular stage:
Minors remain under the full responsibility of their legal guardian or the accompanying adult;
SilentWorker may require parental consent, proof of identity, or constant supervision by an adult;
Certain competitions or areas may be off-limits to certain age groups.
For minor athletes, registration is valid only with the express consent of their legal guardian and subject to applicable federal regulations.
19. Personal Information
SilentWorker processes the personal data necessary for managing orders, registrations, access control, customer service, business relationships, event security, and compliance with its legal obligations. SilentWorker’s privacy policy outlines how to exercise your rights to access, correct, modify, and delete your data via [email protected]
.
Data may be shared, to the extent strictly necessary, with partners and subcontractors involved in:
the ticket office;
payment;
access control;
the sports organization;
logistics;
safety;
insurance;
communication;
or the local organizers of the relevant stage.
When the event takes place outside of France, certain data may be shared with partners located in the host country, provided that applicable legal requirements are met.
All data subjects have the rights provided for under applicable data protection regulations.
20. Right of publicity
By participating in or attending an event on the circuit, each participant, spectator, speaker, or accompanying person acknowledges that photographs, videos, audio recordings, and live or recorded broadcasts may be made during the event.
Unless there is a legitimate objection based on a serious ground that is legally admissible, the participant authorizes SilentWorker and its authorized partners to use his or her image, voice, and likeness, captured during the event, for the purposes of communication, promotion, archiving, and editorial or commercial distribution of the circuit, in any medium and worldwide, for the duration of the legal protection of the relevant rights.
For minors, this authorization is provided by their legal guardian at the time of purchase or registration, subject to any additional terms and conditions that may be required by the organizer.
21. Intellectual Property
All elements related to the SW SERIES 2026 circuit, including names, logos, visuals, stage identities, graphic guidelines, content, videos, photographs, trophies, merchandise, stage decorations, and promotional materials, are protected by intellectual property rights and remain the exclusive property of SilentWorker or their respective owners.
Any unauthorized reproduction, distribution, commercialization, or use is prohibited.
22. Liability
SilentWorker is subject to a general obligation of means with respect to the organization of the event.
The Company shall not be held liable for any damages resulting from:
due to the actions of a third party;
in the event of force majeure;
an administrative decision;
misconduct on the part of a participant or spectator;
failure to follow safety instructions;
loss, theft, or damage to personal belongings;
due to a transportation delay;
due to an access issue beyond its control;
or due to external circumstances that make it impossible to hold the event as planned.
Each participant is responsible for their own behavior, physical condition, equipment, personal belongings, and—in the case of athletes—their fitness to compete.
For events organized in collaboration with local partners, SilentWorker’s liability may be assessed based on the actual division of roles among the contracting parties and service providers involved in each stage.
23. Customer Service
For any inquiries regarding an order, a ticket, a registration, or an event, the purchaser may contact SilentWorker using the contact information provided on its website:
- [email protected]
SilentWorker may request any relevant information needed to identify the order or registration.
24. Mediation and Complaints
Any complaints should first be submitted to SilentWorker in writing at the contact email address listed above.
If an amicable agreement cannot be reached, the consumer may seek assistance from a competent consumer mediation body, in accordance with the provisions of applicable law.
25. Governing Law and Jurisdiction
These Terms and Conditions are governed by French law, subject to:
the mandatory public policy provisions of the country where the consumer habitually resides, where such provisions are more favorable to the consumer;
and any mandatory rules applicable in the host country of the event where their application is required.
In the event of a dispute, the parties shall first seek an amicable resolution.
In the absence of an amicable settlement, the competent courts shall be determined in accordance with applicable legal provisions, particularly those governing consumer law and international jurisdiction.
26. Partial invalidity
If one or more provisions of these Terms and Conditions are found to be invalid, unenforceable, or inapplicable, the remaining provisions shall remain in full force and effect.
27. French version
The French version of these Terms and Conditions shall prevail. Any translations are provided for informational purposes only. In the event of any conflict, the French version shall prevail, unless otherwise required by mandatory local law.